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Consultations

I offer video services, in-person appointments and home visits.

 

Home visits are the most helpful as I can see birds in their natural environment. Then they are not stressed and underlying causes can be best identified. Most illnesses are secondary to underlying factors so a visit can be very beneficial to prevent further problems.
 
If you are not local to myself or another poultry vet, I can help you keep your flock healthy via video and telephone consultations. Bring your hen to the camera or show me round your coop. If your local vet requires, I can help them perform investigations or treatments.

Services available

Help and advice on parasites, your coop and looking after your hens - from £28.49

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I can cover:

  • Red mite treatments and other parasites.

  • Preparing for an Avian Influenza Housing Order aka "Flockdown". Show me your site or your plans and I'll help you make it ideal for your birds to keep them healthy while they are "cooped up". It's never to early to start planning!

  • Preparing for the Summer heat - Heat is more dangerous for chooks than cold

  • Nutrition & supplements

  • General bird health - Perfect for new owners to find out what you should and should not be doing.

Veterinary assistance and advice for poorly birds - from £37.98

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I offer consultation services, advice and most stock common medicines required for pet poultry.

I do not have hospitalisation, surgical or anaesthetic facilities. Therefore, there must be a mutual care agreement in place between your local practice, who has these facilities.

Fees
Fees

Professional fees are in line with local small animal vet consultation charges to maintain affordability for clients. Fees reviews take place at least annually to reflect inflation and changes in consumable and medicine costs. 

Flat professional services rate: £18.99 / 10 min professional time incurred

Including all types of communication (in-person, phone, video, emails), diagnostic investigations (testing, submissions, interpretation), prescriptions, treatments, reporting, training, courses & CPD

 

Consultation times vary. As an approximate guide: 20 minutes (e.g. health chats, online coop checks & parasites), 30 minutes (average simple bird case), 40-60 minutes (more complex cases) to 1-2 hours (flock assessments or multiple problems).

All consultations include an emailed summary/advisory report as part of the professional time incurred.

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Home visits from £8.24

Return mileage calculated from home, near Guildford

0-5 miles £5

5-10 miles £10

10-20 miles £20

20-30 miles £40

>30 miles added from above

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A PPE & biosecurity fee will be added to all visits taking place during high risk periods for Avian Influenza (e.g. during poultry housing orders) at the small consumables rate of £3.24 to cover the cost of additional consumables and equipment.

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Other fees

All medicines, consumables and laboratory fees are chargeable. Dispensing of medicines incurs a medication dispensing fee to cover cost of stocking and maintaining a medicine store at £5.70.

Poultry consultation request form

All clients must have a signed mutual care agreement in place with their local registered practice. Consults will only be booked once completed forms have been received. Click on the relevant links to access the forms required.

In-person appointments/home visits

Video/telephone consultations

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This service is NOT suitable for emergencies as this service lacks hospitalisation and emergency equipment facilities. Birds presenting as genuine emergencies should be taken to a practice where these essential facilities are available as detailed in your mutual care agreement form.

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You will receive a report via email after the event, including medical or surgical directions to forward to your vet if required. By submitting this form you are consenting to me contacting your vet.

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I aim to make contact within 24 hours unless you receive my out of office reply with advice in my absence.

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Client details

About your vet

Description

Your address

Addresses are legally required for prescribing in food producing animals i.e. poultry.

Fees

Professional time, visit charges, out of hours and other fees are described above. 

Consent required - Medication use in poultry

All poultry are classified as food producing animals. There are comparatively few medicines authorised for use in these species compared to other pets. Therefore, the majority of medicines prescribed will be used on the veterinary cascade. Examples of medication and warnings can be found here.

Vets must keep records to show that owners are aware their animals may receive medication prescribed on the veterinary cascade.

It is also a legal requirement that owners keep a record of all medicines (including name, batch number, expiry date & withdrawal periods). This information will be supplied in your invoices and reports so you can produce this evidence quickly should you ever need it.

Mutual care agreement form

A mutual care agreement form must be in place between your local veterinary practice and Surrey Poultry Vet. A copy of the completed forms should be retained by all three parties involved.

Consent required - Storage of data

The details above and records of services will be kept by Surrey Poultry Vet registered veterinary practice. 

As poultry are classified as food producing animals so veterinarians must retain contact details for owners.

All clients will also be subscribed to my website to receive poultry-keeping related news aimed to improve bird health and welfare, including regarding Avian Influenza.

Thank you. If urgent please contact your vet.

Consult request form

Consultations

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